About My Care Bridge
As a trusted associated home care provider, Mycare Bridge delivers personalised in-home aged care services founded on compassion, respect, and professionalism. We are dedicated to supporting older people to live independently and comfortably at home, with care that is flexible, affordable, and designed around individual needs. Learn more about Mycare Bridge, our story, and our commitment to connecting people with the right support to live well at home.
About Mycare Bridge
Founder’s Philosophy
We believe every older adult deserves to live with dignity, comfort, and warmth — right in the home they know and love. Through supporting seniors, I’ve come to see more than just their care needs. I’ve felt their love for life, their attachment to home, and the deep meaning of being in a familiar place. These experiences inspire me to build a truly people-centred home care service — one where care returns to everyday life, and every moment of companionship carries genuine warmth.
Our Mission
To provide every older adult with professional, personalised, and heartfelt in-home care, allowing them to feel safe, comfortable, and supported in the home they know and love. We care not only for each individual, but also for the peace of mind of every family — knowing their loved one is being cared for with genuine dedication and compassion.
Our Vision
To become the bridge that connects older adults, families, and the community — bringing respect, care, and trust into every interaction, and creating meaningful connections that carry warmth through every moment of support.
Our Values - S.A.F.E
Support
To provide compassionate care that empowers independence.
Accountability
To take responsibility for our decisions and actions.
Fairness
To treat everyone with respect and equality.
Excellence
To deliver quality care through continuous improvement.
Connecting You to Better Living
Who We Are
At MCB, we believe care is more than a service — it is genuine companionship. We are dedicated to providing every older adult with professional, personalised, and heartfelt in-home support, helping them feel dignity, warmth, and connection while living in the home they know and love.
Guided by our core values of Support, Accountability, Fairness, and Excellence, we strive to be one of Melbourne’s most trusted home care providers and to make “care” the gentlest and most meaningful language of our community.
Our advantages
Why Choose Mycare Bridge
As an Associated Provider, we spend less time on administration and more time supporting you.
Focused with Flexibility · Centered on Service
As an Associated Provider under ACG, Mycare Bridge is free from heavy administrative and financial tasks — allowing us to focus on what truly matters: providing every older adult with personalised, heartfelt, and reliable in-home support.
Exclusive Space · A Home for Seniors
Our clients not only receive personalised care in their own homes — they also have access to our exclusive community space. Designed just for Mycare Bridge clients, it is a welcoming place to connect, relax, and stay active, extending the warmth of our care and creating a true sense of belonging.
Dual Assurance · Care You Can Trust
In close partnership with ACG, we operate under a strong, government-aligned compliance framework — ensuring every service meets safety and quality standards. At the same time, we maintain our own local warmth and flexibility, delivering care that is both reliable and genuinely personal.
Small but Steady · Faster Responses, Care That Truly Understands You
Our team may be small, but we are flexible, efficient, and attentive. With direct communication and timely support, every older adult receives a truly personalised care plan — not a generic template, but thoughtful, genuine companionship tailored to their needs.
Frequently Asked Questions
How can Mycare Bridge benefit me?
Mycare Bridge offers personalised Home Care Package support delivered by an experienced and caring team.
We respond quickly to your individual needs, provide a free in-home consultation, and guide you through the best options for your situation.
From the moment you contact us, you’ll speak with someone who understands your circumstances and helps connect you with the right support.
Can I switch from my current provider to Mycare Bridge?
Of course! Get in touch with our team today and they’ll talk you through the process, and how we can work with you to maximise your package.
What if I don’t have funding yet?
That’s okay, we can still help. Our team can guide you through the process of applying for a Home Care Package, and we also offer privately paid services to support you while you wait for approval.
Who is eligible for the Support at Home Program?
The Support at Home Program is designed for older people who wish to remain living independently in their own homes. You may be eligible if you are 65 or over, or 50 or over if you are an Aboriginal or Torres Strait Islander person, and need help with daily activities such as cleaning, personal care, transport, or meal preparation. Eligibility is determined through an assessment arranged by My Aged Care, which helps identify the level of support that best suits your needs.
What should I expect during a Support at Home assessment?
During your assessment, an assessor will visit you at home to learn more about your health, lifestyle, and the kind of help you may need with everyday activities. This conversation helps determine which services will best support your independence and wellbeing. The assessor may also discuss local service providers and can send referrals to your preferred provider. They will explain any potential costs and share information on where to find further guidance. You’ll have the opportunity to ask questions or raise any personal or cultural considerations, and you’re welcome to have a family member or friend present for support.